Legal Documentation

Privacy Policy

Last Updated: July 20, 2026

At FoodWalaPOS (referred to as "we," "us," or "our"), operated by Food Wala, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile or desktop application, FoodWalaPOS (package: com.foodvala.pos).

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the application.

1. Information We Collect

FoodWalaPOS is designed as an offline-first professional food POS terminal. Your business transaction data, menus, and orders are stored locally on your device. However, we collect specific information to facilitate registration and app functionality:

  • Registration Information: To initialize and register the application on your device, we collect your Restaurant Name and Mobile Number.
  • Device Data: We may collect device information such as device model, OS version, and network configuration to optimize printer connection and database performance.
  • Local Storage Data: App data (menu items, transaction histories, categories) is saved on your device (in the local AlaSQL database and JSON files) and is not uploaded to our servers unless you explicitly trigger a backup/sync feature.

2. Device Permissions Required

To provide POS capabilities, FoodWalaPOS requires access to the following hardware and software systems on your device:

Bluetooth & Location

Required to scan, discover, and pair with wireless thermal receipt printers (Bluetooth LE). Location access is strictly used for Bluetooth discovery as required by Android/iOS operating systems.

File Storage & Media

Required to save PDF receipt logs, export Excel/CSV financial sheets, and read/write the persistent database.json file to prevent data loss upon app restarts.

3. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and support the POS system features.
  • Verify authorized restaurant registration and prevent unauthorized abuse.
  • Improve app performance, diagnose software errors, and troubleshoot printer integrations.
  • Generate receipts, sales analytics, and business reports locally.

4. Sharing Your Information

We do not sell, rent, trade, or share your personal or business data with third parties. All transaction records, billing calculations, and client list parameters remain strictly local to your physical device.

5. Data Retention & Deletion

Since data is primarily stored locally, you have total control over it. Deleting or uninstalling the application from your device will wipe the local database files. If you require deletion of any registered metadata (such as your restaurant registration details from our verification system), please contact us at the address listed below.

6. Security

We implement industry-standard physical, electronic, and procedural safeguards to secure your data. However, as the POS app is offline-first, you are responsible for maintaining the physical security of your device and managing backups to prevent accidental data loss.

7. Contact Us

If you have questions, comments, or complaints about this Privacy Policy or data handling, please reach out to us:

FoodWala Support Team

Email: vpdixsolutions@gmail.com

Website: https://foodwalapos.in